Business Process Outsourcing
BPO services
Our BPO Models
Our BPO Models
Our BPO (Business Process Outsourcing) Services helps an organization contracts third-party vendors to perform business-related operations that are not part of its core competencies.
The goal is to reduce costs, improve efficiency, and focus on core business activities.
Common BPO Services
Customer Support / Call Centers
Finance & Accounting
Human Resources (HR) Services
IT Services / Managed Services
Procurement & Supply Chain
Data Processing / Data Entry
Marketing & Lead Generation
Healthcare & Insurance Processing
Our BPO Models
Our BPO Models
Our BPO Models
Onshore (Domestic BPO):
Outsourcing within the same country.
Nearshore:
Outsourcing to nearby countries with similar time zones or cultural affinities.
Offshore:
Outsourcing to a distant country, usually for cost efficiency service to India or the Philippines.
AI Enabled BPO
Our BPO Models
AI Enabled BPO
Front Office BPO:
Customer-facing functions.
Examples: Customer support, technical support, telesales, helpdesk.
Back Office BPO:
Internal business functions.
Examples: Payroll, finance and accounting, HR, data entry, IT support.
Automation and AI Integration (RPA, Chatbots, etc.)
Cloud-based BPO Solutions
Data Analytics & Predictive Insights
Knowledge Process Outsourcing (KPO)
Legal Process Outsourcing (LPO)
Customer Experience (CX) Outsourcing
Cybersecurity and Compliance Services