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info@synaptech-ai.com

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IT & Managed Services

Reliable, Scalable, and Strategic IT Operations—Delivered End to End

At Extreme Technology, we help enterprises modernize and manage their IT infrastructure with precision and flexibility. From 24/7 support to ERP system optimization and custom app development, our managed services give you the confidence to scale securely, reduce downtime, and innovate faster.

 

Infrastructure Management

Build Resilient, Secure, and Scalable Foundations


Your infrastructure is the backbone of your digital enterprise. We ensure it's always running efficiently—whether on-premise, in the cloud, or hybrid.


Services Include:

  • Server, storage, and network management
     
  • Cloud infrastructure provisioning (Azure, AWS, GCP)
     
  • Virtualization and container orchestration (VMware, Hyper-V, Kubernetes)
     
  • Monitoring, alerting, and performance tuning
     
  • Asset lifecycle management
     

We manage the complexity—so your teams can focus on innovation.

 


 

24/7 Help Desk

Always-On Support for Your Business-Critical Operations


We provide round-the-clock IT support, ensuring fast issue resolution, minimal downtime, and maximum productivity for your teams—no matter the time zone.


Help Desk Features:

  • Tier 1–3 support for users, systems, and apps
     
  • SLA-based response and resolution times
     
  • Remote desktop assistance and ticketing integration
     
  • Proactive issue detection and alerts
     
  • Multilingual support and user satisfaction tracking
     

Your users get help when they need it, and your IT team gets peace of mind.


 

ERP, SAP & Salesforce Support

Keep Your Core Business Applications Running at Peak Performance


Our certified consultants provide expert support and optimization for critical enterprise systems like SAP, Salesforce, Netsuite, Oracle, and Microsoft Dynamics.


We Offer:

  • Functional and technical support (SD, MM, FI/CO, PP, CRM, etc.)
     
  • SAP Basis and system administration
     
  • Salesforce configuration, automation, and integration
     
  • Issue resolution and release management
     
  • Data migration and workflow enhancements
     

We keep your systems aligned with your evolving business goals.


 

Disaster Recovery & Business Continuity

Be Prepared, Stay Operational, Recover Fast


Downtime is expensive. Our disaster recovery and business continuity solutions ensure your organization stays protected and operational—even when the unexpected happens.


Services Include:

  • DR strategy and planning
     
  • Automated backup and replication (Veeam, Zerto, Azure Site Recovery)
     
  • High-availability system design
     
  • RTO/RPO alignment and testing
     
  • Cloud DR and cross-region failover setups
     

We help you bounce back quickly—with no loss of data, reputation, or revenue.


 

Custom Application Development

Solutions Tailored to Your Business, Built for Scale


Need more than off-the-shelf? We design and deliver custom web, mobile, and cloud-native applications to meet your unique operational needs.


Custom Development services: :

  • Business process automation tools
     
  • Customer portals and internal dashboards
     
  • IoT-enabled field service platforms
     
  • Cross-platform mobile apps
     
  • API integration layers for legacy systems
     

From concept to code to deployment—we build secure, scalable apps that drive real business outcomes.


Ready to Streamline and Scale Your IT Operations?

With Extreme Technology’s Managed Services, you gain a proactive IT partner that delivers performance, reliability, and innovation—not just support.



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